Presentation: Patterns and Practices in Voice Computing

Remember the days when companies had a siloed mobile department that was regarded as an afterthought? The early days of mobile were met with mixed results. But playbooks eventually emerged for how companies could leverage mobile to amplify their business. At Amazon Alexa, we are seeing similar trends emerge with multi-modal voice computing. Drawing from lessons learned with Alexa Skills across Entertainment and IoT, we will work backwards from the customer and share technical and organizational patterns throughout the end-to-end journey. These stories will hopefully inspire you to work voice computing into the fabric of your company.