Presentation: Incident Management in the Age of DevOps & SRE

Track: Practices of DevOps & Lean Thinking

Location: Ballroom BC

Duration: 4:10pm - 5:00pm

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Abstract

Responding to failure is an organization's most important operations capability. Despite advances in Agile, CI/CD, and DevOps, how most organizations handle incidents hasn't changed all that much in the past 20 years. This talk will take a look at the techniques that high-performing operations organizations are using to finally transform how they identify, mobilize, and respond to incidents.

Speaker: Damon Edwards

Co-Founder and Chief Product Officer @Rundeck

Damon Edwards is a Co-Founder of Rundeck Inc., the makers of Rundeck, the popular open source runbook automation. Damon has spent the past 19 years working with both the technology and business ends of IT Operations and is noted for being a leader in porting cutting-edge DevOps techniques to large-scale enterprise organizations. Damon is a frequent conference speaker and writer who focuses on DevOps, SRE, and Operations improvement topics. Damon is active in the international DevOps community, a co-host of the DevOps Cafe podcast, and a content chair for Gene Kim’s DevOps Enterprise Summit.

Find Damon Edwards at

Speaker page

https://www.linkedin.com/in/damonedwards/